[OIT-Colocation] [OIT-service-status] UPDATE - OIT Critical Service Alert: Zoom - Service Degradation
UCI Support
uci at service-now.com
Thu Aug 27 13:59:24 PDT 2020
UPDATE: 08-27-2020 01:59:06 PM PDT - Mike Caban (Actions taken)
Upon further investigation, it looks like the root cause for the service degradation was caused by some of Zoom's name servers in Amazon Web Services. Our DNS team added a conditional forwarding stanza to point DNS requests for "zoom.us" directly to google's DNS servers.
Visit https://www.oit.uci.edu/ [https://www.oit.uci.edu/] for service alert updates and to view our comprehensive Service Status dashboard.
If you have any questions, please do not reply to this email; instead, send an email to oit at uci.edu [mailto:oit at uci.edu].
===
Office of Information Technology - Help Desk
University of California, Irvine
oit at uci.edu
(949) 824-2222
If you no longer wish to receive these Critical Service Alert emails, please visit https://department-lists.uci.edu/mailman/listinfo/oit-service-status [https://department-lists.uci.edu/mailman/listinfo/oit-service-status] to unsubscribe from the mailing list.
Ref:MSG7235695_Vxqi74R2C04z966w809b
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://department-lists.uci.edu/pipermail/oit-colo/attachments/20200827/eaa23490/attachment.html>
-------------- next part --------------
Please visit http://www.oit.uci.edu/service-alert/ for updates
_______________________________________________
OIT-service-status mailing list
OIT-service-status at department-lists.uci.edu
https://department-lists.uci.edu/mailman/listinfo/oit-service-status
More information about the OIT-colo
mailing list