[OIT-Colocation] [OIT-service-status] UPDATE - OIT Critical Service Alert: FileNet - Case Management System - Service Degradation

[OIT Service Desk]

UPDATE: 01-30-2020 07:35:30 AM PST - Mike Caban (Actions taken)
We are investigating reports of a FileNet service degradation. Users are seeing the error 'err_timed_out' when attempting to access resources such as EDL. Our eDocs team has been notified and they are investigating. No ETA at this time.
 Visit https://www.oit.uci.edu/ [https://www.oit.uci.edu/] for service alert updates and to view our comprehensive Service Status dashboard.

If you have any questions, please do not reply to this email; instead, send an email to oit at uci.edu [mailto:oit at uci.edu].

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